1. Introduction
Doorstep Bike Repair values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
2. Information We Collect
We may collect the following information:
- Name
- Phone Number
- Email Address
- Vehicle Information
- Service Address
- Appointment Details
- Communication Records
- Website Usage Data
3. How We Use Your Information
- To schedule and provide services.
- To communicate regarding bookings and repairs.
- To improve customer experience.
- To process payments and invoices.
- To provide customer support.
- To comply with legal obligations.
- To send service updates and promotional offers (where permitted).
4. Information Sharing
We do not sell, rent, or trade your personal information. We may share information only when necessary with:
- Service technicians and authorized personnel.
- Payment processing providers.
- Government authorities when legally required.
- Professional advisors or legal representatives.
5. Cookies & Analytics
Our website may use cookies and analytics tools to understand visitor behavior, improve website performance, and enhance user experience. You can disable cookies through your browser settings.
6. Data Security
We implement reasonable security measures to protect your personal information. However, no online transmission or storage system can be guaranteed 100% secure.
7. Data Retention
We retain customer information only for as long as necessary to provide services, maintain records, comply with legal obligations, and resolve disputes.
8. Third-Party Services
Our website may contain links to third-party websites such as Google Maps, WhatsApp, social media platforms, or payment gateways. We are not responsible for their privacy practices.
9. Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal data.
- Request corrections to inaccurate information.
- Request deletion of your data.
- Withdraw consent where applicable.
- Object to certain data processing activities.
10. Children's Privacy
Our services are not directed toward children under 18 years of age. We do not knowingly collect personal information from minors.
11. Changes to this Policy
We may update this Privacy Policy from time to time. Changes become effective immediately upon posting on this page.
12. Contact Us
Doorstep Bike Repair
Sector 6, HSR Layout,
Bangalore, Karnataka 560102
Phone:
+91 90711 83666
Email:
info@doorstepbikerepair.com