1. Acceptance of Terms
By booking, using, or accessing any service provided by Doorstep Bike Repair, you agree to comply with and be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our services.
2. Service Description
Doorstep Bike Repair provides motorcycle and scooter maintenance, repair, diagnostic, emergency roadside assistance, and related doorstep services within our operational areas.
3. Service Availability
- Services are subject to technician availability.
- Arrival times are estimates and may vary due to traffic, weather, or operational conditions.
- Certain repairs may require workshop support or additional time.
- Service availability may vary by location.
4. Customer Responsibilities
- Provide accurate vehicle and contact information.
- Ensure safe access to the vehicle.
- Disclose any known mechanical issues.
- Remain available during the scheduled service time.
- Review and approve repair estimates before work begins.
5. Pricing & Payments
- Pricing may vary based on vehicle type, repair complexity, and parts required.
- Additional repairs discovered during inspection will require customer approval.
- Payment must be completed upon service completion unless otherwise agreed.
- All prices are subject to applicable taxes.
6. Spare Parts
We strive to use genuine OEM or high-quality replacement parts whenever available. Availability of specific parts may vary depending on vehicle make and model.
7. Warranty Disclaimer
Any service warranty, if provided, applies only to the specific repair performed. Warranty does not cover:
- Normal wear and tear.
- Customer misuse or negligence.
- Accidents or external damage.
- Repairs performed by third parties after our service.
- Issues unrelated to the original repair.
8. Cancellations & Rescheduling
- Customers may cancel or reschedule appointments before technician dispatch.
- Late cancellations may incur a service charge.
- Missed appointments may be subject to rescheduling fees.
9. Limitation of Liability
Doorstep Bike Repair shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our services. Our maximum liability shall not exceed the amount paid for the specific service provided.
10. Roadside Assistance
Response times are estimated and depend on traffic, distance, weather, and technician availability. We do not guarantee specific arrival times.
11. Intellectual Property
All website content, branding, logos, graphics, text, and design elements are the property of Doorstep Bike Repair and may not be copied or reproduced without permission.
12. Privacy
By using our services, you consent to the collection and use of your information as described in our Privacy Policy.
13. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time. Updated versions will become effective immediately upon publication on this website.
14. Contact Information
Doorstep Bike Repair
Sector 6, HSR Layout,
Bangalore, Karnataka 560102
Phone:
+91 90711 83666
Email:
info@doorstepbikerepair.com